Better Business Bureau A+ Rating
Cary B Scott
In Sept 2018 I had $99,782 in credit card debt. I contacted American Consumer Credit Counseling (ACCC) and entered into a consolidation program because they don't stop paying the debt to force a settlement. Instead they negotiated a lower interest rate with each of the creditors without hurting my credit rating. I worked a TON of overtime and denied myself many luxuries, such as vacations and my beloved wine collection. Most months I paid almost twice the minimum payments. My first payment was in Oct 2018. I just arranged for my last payment in Sept 2022. You don't have to feel like you're drowning. Accept the situation and do something about it.
Marjorie Moriarty
Anthony was great! He explained all my options and how they could help me. He was friendly, informative and understanding of my situation. He was great every step of the way helping to decide which accounts to consolidate and ended up saving me nearly $500 a month. I'm very...
Cheryl Bryan
Ms. Tavia has been a source of inspiration and hope for me. I greatly appreciate her patience and understanding as it relates to my current situation. It is very comforting to know that there is hope for a matter that is out of my control at the moment. THANK YOU!
Jennifer Scott
Joaquin was very helpful in helping to work through some issues we were having with making our payment for April due to an emergency medical situation. he also provided helpful tips to reach out to my current creditors. very professional and fast. great service in this already...
Olivia Dixon
Eddie was wonderful when it came to explaining the debt management process and the budgeting steps I need to take in order to reach my goals. He was very patient and professional which helped to make me feel more comfortable. I am looking forward to being debt free in the near...
Dennis Ducsik
Our counselor Clete deserved every one of these five stars. He was ultra knowledgeable, gave clear answers to our questions and some very useful tips, and was friendly and even funny to boot. The session with him went a long way in boosting our confidence that we were choosing...
J Goose
Richard Eden was awesome to work with. He really helped to coach and explain the process of different types of debt consolidation for me. I felt really comfortable making the decision to go with American consumer as my debt consolidator because it was straightforward and gave...
Shauna Carter
Fantastic company! I worked with Richard and he was so helpful and kind. He was also very knowledgeable as he worked as a loan officer previously. His help was exceptional and I’m happy to be working with ACCC
Sandra Plummer
Gabriel was awesome patient knowable. Gabriel never gave me a judgmental vibe he was kind and answered all my questions. He worked a plan for me that took away stress. Thank you ACCC and Gabriel for making my stress level go way down.
Colleen Riley
Richard was extremely helpful and very knowledgeable. He took his time to explain everything to me and helped me feel way more at ease with the situation I’m currently dealing with. After almost a 2 hour conversation he helped me feel like i can breathe again and now I’m on my...
Brandon Rincon
Richard was fantastic and helped put me at ease to let me know that there was a way out of this high interest debt I had. He put together a great plan and took his time to make sure I understood everything! Highly recommend him again!
donna billings
Today as always, the staff at ACCC helped me with all my questions. I had the pleasure of talking with Mya a few moments ago. She was courteous and very informative. I appreciate the fact that she took her time to explain things instead of hurrying me. She was professional and...
Erin
Matthew was great! Explained everything he was talking about and answered any questions I had and was so positive and helpful with the whole experience. Made me feel a lot less alone and a lot less stressed with the whole situation.
Sonika Buitendag
Patience and kindness that the representative show is so comforting to someone who is in a bad spot financially. I spoke with Jonathan this morning, Completely confused as to what I need to accomplish on my part, and he was so kind when he helped me. He put my mind at ease and...
Nancy Boyd-Lennon
I was impressed from my first contact with American Consumer Credit Counseling. I spoke with several professionals before I was assigned to Cleet Thomas. As a retired business professional l know what great customer service should look, sound and feel like. Mr.Thomas delivered...
Benny Haddigan
Paul McGowan was such a pleasure to work with in resolving my high interest credit card payments Paul's explained everything in detail step by step an about 1 hour! I feel so good to have this immense pressure of my shoulders! I would definitely recommend American Consumer...
ANDREW BORGE
All around great experience with American Consumer Credit! Jemimah was exceptional! She guided me through the entire process and made an uncertain anxious time so much easier! Her and her organization were able to secure me a great plan where I can actually pay my creditors...
Carol Elfring
This has been a lifesaver for my senior mother who was in debt way over her head. Joaquin has been incredibly helpful in this process, patiently explaining in terms she can understand. We are tremendously grateful for all of his help.
DENNIS WILLIAMS
The application process was smooth and straightforward, with clear guidance at every step. They took the time to understand my needs and provided me with a loan option that significantly lowered my interest rate and made my monthly payments more manageable.
sara c.
Naomi was truly the best at helping me identify a realistic solution to a problem.. She was reassuring and kind. A wealth of information and practical solutions, highly recommended her!
AnaMaria Montanez
Grateful for the knowledge, thoroughness, and understanding Carlton had during the service he provided. I was able to ask all my questions, he was empathetic and genuine with responses. He spent over two hours making sure I understood, he repeated any information needed for...
Tamara Smith
I had an amazing experience working with Maya at American Credit Counseling. She was incredibly helpful and patient throughout the entire process. Maya took the time to thoroughly understand my situation and worked diligently to help me resolve my issues with creditors. Her...
VT Renegade
Judy was a great help today. I have been in the program for some time and recently my wife suffered a stroke. I somehow had missed a payment for this month and made 2 loan payments in my vehicle instead. Judy made a suggestion on how to solve it for this month and it all...