Better Business Bureau A+ Rating
Cary B Scott
In Sept 2018 I had $99,782 in credit card debt. I contacted American Consumer Credit Counseling (ACCC) and entered into a consolidation program because they don't stop paying the debt to force a settlement. Instead they negotiated a lower interest rate with each of the creditors without hurting my credit rating. I worked a TON of overtime and denied myself many luxuries, such as vacations and my beloved wine collection. Most months I paid almost twice the minimum payments. My first payment was in Oct 2018. I just arranged for my last payment in Sept 2022. You don't have to feel like you're drowning. Accept the situation and do something about it.
donna billings
Today as always, the staff at ACCC helped me with all my questions. I had the pleasure of talking with Mya a few moments ago. She was courteous and very informative. I appreciate the fact that she took her time to explain things instead of hurrying me. She was professional and...
Erin
Matthew was great! Explained everything he was talking about and answered any questions I had and was so positive and helpful with the whole experience. Made me feel a lot less alone and a lot less stressed with the whole situation.
Sonika Buitendag
Patience and kindness that the representative show is so comforting to someone who is in a bad spot financially. I spoke with Jonathan this morning, Completely confused as to what I need to accomplish on my part, and he was so kind when he helped me. He put my mind at ease and...
Nancy Boyd-Lennon
I was impressed from my first contact with American Consumer Credit Counseling. I spoke with several professionals before I was assigned to Cleet Thomas. As a retired business professional l know what great customer service should look, sound and feel like. Mr.Thomas delivered...
Benny Haddigan
Paul McGowan was such a pleasure to work with in resolving my high interest credit card payments Paul's explained everything in detail step by step an about 1 hour! I feel so good to have this immense pressure of my shoulders! I would definitely recommend American Consumer...
ANDREW BORGE
All around great experience with American Consumer Credit! Jemimah was exceptional! She guided me through the entire process and made an uncertain anxious time so much easier! Her and her organization were able to secure me a great plan where I can actually pay my creditors...
Carol Elfring
This has been a lifesaver for my senior mother who was in debt way over her head. Joaquin has been incredibly helpful in this process, patiently explaining in terms she can understand. We are tremendously grateful for all of his help.
DENNIS WILLIAMS
The application process was smooth and straightforward, with clear guidance at every step. They took the time to understand my needs and provided me with a loan option that significantly lowered my interest rate and made my monthly payments more manageable.
sara c.
Naomi was truly the best at helping me identify a realistic solution to a problem.. She was reassuring and kind. A wealth of information and practical solutions, highly recommended her!
AnaMaria Montanez
Grateful for the knowledge, thoroughness, and understanding Carlton had during the service he provided. I was able to ask all my questions, he was empathetic and genuine with responses. He spent over two hours making sure I understood, he repeated any information needed for...
Tamara Smith
I had an amazing experience working with Maya at American Credit Counseling. She was incredibly helpful and patient throughout the entire process. Maya took the time to thoroughly understand my situation and worked diligently to help me resolve my issues with creditors. Her...
VT Renegade
Judy was a great help today. I have been in the program for some time and recently my wife suffered a stroke. I somehow had missed a payment for this month and made 2 loan payments in my vehicle instead. Judy made a suggestion on how to solve it for this month and it all...
Bonnie
I want to give Matt Richard's my credit counselor the highest praise and share my immense gratitude. He dedicated hours to answering all my questions and addressing every concern in detail. After years of frustration with creditors who refused to negotiate and nearly falling...
Carlyle Riche, Jr.
Savannah was wonderful! She was patient, kind, and knowledgeable. She made me feel comfortable throughout the process, especially considering how vulnerable talking about finances can be. Thank you, Savannah!
Eric Thompson
He was very pleasant to talk to and he wasn't selling me a sales pitch. That is one reason why I steered away from newing this program in the past. Richard was very clear in what your company had to offer. He explain everything very professionally to me.
Jacquelynn Logan
I started this program scared and unsure. ACCC made me feel safe and great. They have helped me walk through this difficult time and worked with me when it got rough. The customer service is outstanding with people who are understanding and supportive.
Hannah Belcher
Working with Eddie Garcia was wonderful - he took the time to keep me fully informed of all my options through the whole process. ACCC was able to offer instant relief to my financial concerns and put me on a path to a more stable financial future. I would highly recommend them!
Carolyn Burgess
I spoke with Isaiah at American Consumer Credit Counseling he was very helpful understanding listening to all my questions and concerns and answered all my questions so I fully understood what I needed. Isaiah was very supportive and I asked him a lot of questions helped me...
Jack Leahy
Called them up and spoke with a sweetheart named Evelyn. We spent hours on the phone and helped me out big time with budgeting and thoroughly understanding all my options. I appreciators her patience and helping reach my financial goals !
Madison Goode
I had just signed up today! Richard Eden was amazing and walked me through everything ! He was very caring, understanding, and helpful! I have got myself in some debt and he said some very encouraging words that really helped and I felt he truly meant them ! He was super kind....
Ryan Grant
Ami has been phenomenal to work with! Very patient with all our questions and knowledgeable in providing answers. She has also been attentive, diligent, and thorough in following up as needed.
Zahra Sadegi
Naomi was excellent, supportive , patient and very efficient. She took time to give me all details and ensure that I understood the program. I am confident that my life is much easier and less stress. Thanks