About Us
Read What Our Clients Say About American Consumer Credit Counseling
We are proud of the success our clients achieved with American Consumer Credit Counseling (ACCC) help to become debt-free. The debt management advice we provide puts people on the right financial track. It helps them to gain financial literacy and develop their own debt management methods for sustained stability. Our debt management group is highly lauded by the people we’ve helped with debt management. Visit us here to learn more about our credit counseling center. Below is a small sample of the thousands of reviews and testimonials we have received about us from our clients.
A message from our CEO:
I hope that reading our client reviews provides you with a way to get to know American Consumer Credit Counseling (ACCC) better. I am very passionate about the service we provide and the impact that ACCC has on so many lives on a daily basis. We help consumers all over the nation get their financial lives in order, provide the tools needed to live a future of self-sufficiency and financial sustainability, and are deeply committed to making that happen for everyone we touch.
– Allen Amadin
American Consumer Credit Counseling
J Goose
Richard Eden was awesome to work with. He really helped to coach and explain the process of different types of debt consolidation for me. I felt really comfortable making the decision to go with American consumer as my debt consolidator because it was straightforward and gave me an option to move forward with my debt without ruining my credit. Highly recommend.
Shauna Carter
Fantastic company! I worked with Richard and he was so helpful and kind. He was also very knowledgeable as he worked as a loan officer previously. His help was exceptional and I’m happy to be working with ACCC
Sandra Plummer
Gabriel was awesome patient knowable. Gabriel never gave me a judgmental vibe he was kind and answered all my questions. He worked a plan for me that took away stress. Thank you ACCC and Gabriel for making my stress level go way down.
Colleen Riley
Richard was extremely helpful and very knowledgeable. He took his time to explain everything to me and helped me feel way more at ease with the situation I’m currently dealing with. After almost a 2 hour conversation he helped me feel like i can breathe again and now I’m on my way to living a more manageable life and can achieve financial goals I never thought I could. Thank you Richard and ACCC
Brandon Rincon
Richard was fantastic and helped put me at ease to let me know that there was a way out of this high interest debt I had. He put together a great plan and took his time to make sure I understood everything! Highly recommend him again!
donna billings
Today as always, the staff at ACCC helped me with all my questions. I had the pleasure of talking with Mya a few moments ago. She was courteous and very informative. I appreciate the fact that she took her time to explain things instead of hurrying me. She was professional and willing to guide me through my inquiries.
Erin
Matthew was great! Explained everything he was talking about and answered any questions I had and was so positive and helpful with the whole experience. Made me feel a lot less alone and a lot less stressed with the whole situation.
Sonika Buitendag
Patience and kindness that the representative show is so comforting to someone who is in a bad spot financially. I spoke with Jonathan this morning, Completely confused as to what I need to accomplish on my part, and he was so kind when he helped me. He put my mind at ease and answered all my questions. I truly have never felt judged by any representative in this company. That is huge! I think a lot of people are too embarrassed to seek help because they feel judged. Jonathan was excellent and I highly recommend this company.
Nancy Boyd-Lennon
I was impressed from my first contact with American Consumer Credit Counseling. I spoke with several professionals before I was assigned to Cleet Thomas. As a retired business professional l know what great customer service should look, sound and feel like. Mr.Thomas delivered ! He thoroughly explained the process we would follow to learn about a complicated financial product I was considering. As we proceeded he checked in to make sure I was comprehending his presentation and he always displayed considerable patience. He was upbeat and realistic. I knew I was dealing with a truthful and honest person. Thank You for your terrific presentation and helping me consider all aspects of this big decision.
Benny Haddigan
Paul McGowan was such a pleasure to work with in resolving my high interest credit card payments Paul's explained everything in detail step by step an about 1 hour! I feel so good to have this immense pressure of my shoulders! I would definitely recommend American Consumer Credit Counseling for dept consolidation! Paul McGowan is a true professional!
ANDREW BORGE
All around great experience with American Consumer Credit! Jemimah was exceptional! She guided me through the entire process and made an uncertain anxious time so much easier! Her and her organization were able to secure me a great plan where I can actually pay my creditors back instead of just paying high interest! An online form and a two-hour phone call with ACC saved me thousands in interest with a Debt management program. Very transparent, knowledgeable and professional the whole way! She really went out of her way to make ensure my satisfaction! Amazing, give them a call!
Carol Elfring
This has been a lifesaver for my senior mother who was in debt way over her head. Joaquin has been incredibly helpful in this process, patiently explaining in terms she can understand. We are tremendously grateful for all of his help.
DENNIS WILLIAMS
The application process was smooth and straightforward, with clear guidance at every step. They took the time to understand my needs and provided me with a loan option that significantly lowered my interest rate and made my monthly payments more manageable.
sara c.
Naomi was truly the best at helping me identify a realistic solution to a problem.. She was reassuring and kind. A wealth of information and practical solutions, highly recommended her!
AnaMaria Montanez
Grateful for the knowledge, thoroughness, and understanding Carlton had during the service he provided. I was able to ask all my questions, he was empathetic and genuine with responses. He spent over two hours making sure I understood, he repeated any information needed for clarification and had a sense of humor.
Tamara Smith
I had an amazing experience working with Maya at American Credit Counseling. She was incredibly helpful and patient throughout the entire process. Maya took the time to thoroughly understand my situation and worked diligently to help me resolve my issues with creditors. Her professionalism and compassion made a stressful situation so much easier to handle. I truly appreciate her support and highly recommend her to anyone in need of assistance with credit counseling. Thank you, Maya, for your outstanding service!
VT Renegade
Judy was a great help today. I have been in the program for some time and recently my wife suffered a stroke. I somehow had missed a payment for this month and made 2 loan payments in my vehicle instead. Judy made a suggestion on how to solve it for this month and it all worked out so I didn’t miss a payment to any of my creditors. I have been with ACCC for nearly 4 years now and I am now coming down to the far end of my payments and winding down my last 6 months in the program and can breathe a sigh of relief. I am grateful for the assistance they have given me and how the program helped me keep all of my credit in tact.
Bonnie
I want to give Matt Richard's my credit counselor the highest praise and share my immense gratitude. He dedicated hours to answering all my questions and addressing every concern in detail. After years of frustration with creditors who refused to negotiate and nearly falling into the trap of debt relief companies that don’t follow through on their promises, I finally feel a sense of relief. For the first time in years, I have hope for my financial future. Everyone should be so lucky to have Matt as their counselor .
Carlyle Riche, Jr.
Savannah was wonderful! She was patient, kind, and knowledgeable. She made me feel comfortable throughout the process, especially considering how vulnerable talking about finances can be. Thank you, Savannah!
Eric Thompson
He was very pleasant to talk to and he wasn't selling me a sales pitch. That is one reason why I steered away from newing this program in the past. Richard was very clear in what your company had to offer. He explain everything very professionally to me.
Jacquelynn Logan
I started this program scared and unsure. ACCC made me feel safe and great. They have helped me walk through this difficult time and worked with me when it got rough. The customer service is outstanding with people who are understanding and supportive.
Hannah Belcher
Working with Eddie Garcia was wonderful - he took the time to keep me fully informed of all my options through the whole process. ACCC was able to offer instant relief to my financial concerns and put me on a path to a more stable financial future. I would highly recommend them!
Carolyn Burgess
I spoke with Isaiah at American Consumer Credit Counseling he was very helpful understanding listening to all my questions and concerns and answered all my questions so I fully understood what I needed. Isaiah was very supportive and I asked him a lot of questions helped me with the entire process. Thank you Isaiah. Carolyn
Jack Leahy
Called them up and spoke with a sweetheart named Evelyn. We spent hours on the phone and helped me out big time with budgeting and thoroughly understanding all my options. I appreciators her patience and helping reach my financial goals !